Privacy Policy for Alliance Counseling Group

Last updated: March 24, 2025

At Alliance Counseling Group (the "Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.alliancecounselinggroup.com (the "Website").

By using our Website, you agree to the terms of this Privacy Policy. Please read it carefully.

Information We Collect

We may collect and process the following types of information when you use our Website:

Personal Information:
 This includes information that you provide directly to us, such as:

  • Your name
  • Email address
  • Phone number
  • Date of birth
  • Health information (e.g., mental health history, symptoms, diagnosis, treatment preferences) that you provide to us during consultations or through intake forms
  • Any information you provide through contact forms, online consultation requests, or surveys
  • Emergency contact information (if provided)
  • Insurance information (if applicable, for billing purposes)
  • Information shared in therapy sessions (if applicable) or other services provided by Alliance Counseling Group

We are committed to safeguarding your personal health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Non-Personal Information:
 We may collect non-personal information automatically when you visit our Website, such as:

  • IP address
  • Browser type
  • Device type
  • Location data (if permitted by your device)
  • Website usage data (e.g., pages visited, time spent on the site)

Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to enhance your experience on our Website, analyze trends, and improve functionality. You can control the use of cookies through your browser settings, though disabling cookies may affect certain features of the Website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our services
  • To respond to inquiries and requests
  • To communicate with you about our services, offers, and updates (if you have opted into such communications)
  • To comply with legal obligations and protect our legal rights
  • To monitor and analyze usage patterns to improve our Website

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
  • Legal Requirements: We may disclose your information when required by law, to protect our rights, or in response to legal proceedings (e.g., a court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

SMS Terms and Conditions 

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

- Data Usage: We use your data solely for sending messages regarding (add the type of messages you will send to your clients). 

- Data Security: We protect your data with secure storage measures to prevent unauthorized access.

- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

- Messages are recurring, and message frequency varies.

- Contact Alliance Counseling Group at 616-232-0631 or info@alliancecounselinggroup.com for HELP or to STOP receiving messages.

- Opt-Out: You can opt out of the SMS list at any time by contacting your provider. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alliance Counseling Group will not sell, rent, or share the collected mobile numbers.

- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Update or correct your personal information.
  • Request deletion of your personal information, subject to legal or contractual restrictions.
  • Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@alliancecounselinggroup.com

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Alliance Counseling Group
 Email: info@alliancecounselinggroup.com

Phone: 616-232-0631

Address: 4124 56th Street Ste 4 Wyoming MI 49418